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1. Precautions for use: Do not use sharp or metal objects (which may cause damage) or place the doll on a hard surface or floor for a long time (resulting in local changes). Do not use heavy objects. damage and deformation).

2. After use: After each use of the lower body, it is recommended to clean the body once a month, the water temperature does not exceed 40 degrees, use a neutral detergent (preferably soap), clean with cloth powder

3. Storage: Do not hold the baby for a long time or rest for a long time, keep the doll stretched (upright position), avoid direct sunlight and high temperature, and do not touch acidic chemicals.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Paying on Yourrealdoll is 100% safe and secure! The following secure payment methods are supported:

PayPal Payment

Credit Card &Debit Card

Bank Transfer

If you encounter any problems when placing an order, please feel free to contact us.